The essentials in 30 seconds
- 01Two referees, in a separate document.
- 02A direct manager who can talk about results.
- 03Ask permission and brief them on what to cite.
01
Keep them off the CV unless asked
CV space is for achievements. “References available on request” adds nothing — it's assumed. Prepare a separate document and share it when asked, usually at final stage.
02
Who to choose
Your direct manager ahead of a colleague, and someone who can speak to concrete results rather than your personality. Two well-chosen referees beat five lukewarm ones.
03
What details to include
Name, job title, employer, their relationship to you, the period you worked together, phone and work email. “Sarah Okafor · Head of Finance, Redwell Group · direct line manager 2021-2024 · 07700 000000.”
04
Always ask first
Get permission, tell them which role you're applying for, and remind them of two shared achievements they can mention. A referee caught off guard answers hesitantly, and that hesitation outweighs any praise.
05
If you can't use your current manager
Perfectly normal in a confidential search: say so and offer a previous manager, a client or a project lead. Nobody penalises that discretion when you explain it in one line.
06
Written references, handled carefully
A generic letter from five years ago convinces nobody. A live contact willing to pick up the phone is worth far more than an old, flattering PDF.
07
Who to choose, and why their job title matters
The best referee is someone who can confirm concrete results: your direct manager from the role closest to the one you want. A colleague can speak to your manner but not to your numbers, and that's exactly what's being checked. Two well-chosen referees convince more than five lukewarm ones, because the value is in specificity, not volume.
If your last manager isn't an option — confidential search, company closed, poor relationship — there are legitimate alternatives: a previous manager, a client you worked with continuously, a project lead, or your placement supervisor. What doesn't work is a relative, or a friend with an invented job title.
- Direct manager from the role closest to your target.
- A second name from another period or employer.
- Valid alternatives: long-term client, project lead, supervisor.
- Never: relatives, friends with no working relationship, inflated titles.
08
How to prepare the document and the person
The document sits apart from the CV, in the same design, and carries for each referee: name, job title, employer, their relationship to you, the period you worked together, phone and work email. Nothing more. “References available on request” adds nothing on a CV: it's assumed, and it burns a line that could hold an achievement.
Before you hand it over, always warn them. Ask permission, say which role and which employer, and remind them of two shared achievements they can mention. A referee caught off guard answers hesitantly, and that hesitation weighs more in the final decision than any generic praise.
- Name, current job title and employer.
- Their relationship to you and the exact period worked together.
- Verified phone number and work email.
- A prior email asking permission, with the role and two achievements.
09
When to send them and what's actually checked
References are requested at final stage, almost always after the last interview and before the offer. Sending them early accelerates nothing and burns your contacts' goodwill — they'll take a limited number of calls on your behalf.
What gets checked is simpler than people expect: that you worked there, on those dates, in that role, and whether they'd hire you again. Extensive praise carries little weight; consistency carries a lot. That's why the dates and titles in the document must match your CV and your public profile exactly.
Check this before you send it
- The CV doesn't carry “references available on request”.
- A separate document holds two complete referees.
- Both have given permission, in writing or by phone.
- Each knows the role and two achievements they can cite.
- Dates and titles match the CV and LinkedIn.
- Phone numbers and emails are verified and current.
Mistakes that cost you the interview
Writing “references available on request”
It's assumed, and it occupies a line of the document's most valuable space.
Giving a contact without warning them
An unexpected call produces hesitant answers, and hesitation counts more than praise.
Choosing a colleague over the manager
They can speak to your character but not your results, which is what's being verified.
A recommendation letter from five years ago
An old, generic PDF convinces far less than a live contact willing to take the call.
Frequently asked
Questions we get asked most
- Should I write “references available on request”?
- No: it's assumed, and it spends a line that could carry an achievement. Prepare a separate document with two referees and share it when asked, usually at final stage.
- Who should I choose as a referee?
- Your direct manager ahead of a colleague, and someone who can speak to concrete results. Two well-briefed referees beat five lukewarm ones.
- What if I can't use my current manager?
- Common in a confidential search: say so in one line and offer a previous manager, a client or a project lead. Nobody penalises that discretion when you explain it.
